On trial until December 2020, the high-definition colour screen will provide passengers with easy-to-understand up-to-the-minute journey information.
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Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
Reports have suggested that public transport restrictions are under review in England as the government looks for ways to reboost the economy.
In the wake of the COVID-19 pandemic, Transport Focus is urging the UK government to reform the fares and ticketing system to offer better value.
Yorkshire-based train company, Grand Central, has been rated the passengers’ favourite in a national survey of rail users.
Passengers have once again ranked Chiltern Railways as the best operator for journeys between London and the West Midlands and Oxford in the National Rail Passenger Survey (NRPS) from Transport Focus.
Trainline has launched a nationwide beta-test of Crowd Alerts, a crowd-sourced feature in its app to help customers alert their fellow travellers if it’s not possible to social distance on a specific train.
Commissioned by Network Rail, the ‘ThinkStation’ report provides a framework for the future design of local stations across Great Britain, following a wide-reaching engagement exercise.
To help ease passenger concerns, Govia Thameslink Railway (GTR) the team behind operating Southern, Thameslink and Great Northern services, have shared their top 10 tips for travelling on trains, as COVID-19 travel restrictions start to ease.
The UK’s Department for Transport (DfT), in partnership with Innovate UK, has awarded 25 pioneering projects a share of ￡9.4 million to fund innovative projects that will make railways cleaner, greener and more passenger-friendly.
A facial biometric corridor will be introduced at St. Pancras International that will enable a digital and contactless journey for Eurostar passengers.
As of 15 June 2020, passengers travelling on trains across England are now required to wear face coverings in an effort to prevent the spread of COVID-19.
Providing a north to south network is the focus of Trenitalia’s 2020 summer timetable, with new connections to encourage more and more people to leave their cars at home.
Leaders across the North of England have highlighted the importance of restoring passenger confidence in rail in order to ensure post-COVID-19 stability.
The new figures outline a fall of 51 million UK rail passenger journeys during Q4 of 2019-2020, highlighting the unprecedented impact of the COVID-19 pandemic.
The new system introduced by National Rail will help to enable social distancing and keep passengers safe while travelling.